Find an AI use
Use the AI Register when you need to find an existing AI use, continue a draft or check whether a use has already been recorded.
Search by the business use rather than only by product name. The same product can support several different AI uses in the organisation.
How to find an AI use
- Open AI Register.
- Stay on AI uses for registered records or select Drafts for private working records.
- Use Search AI uses, the summary filters or Filters to narrow the list.
- Choose a sort order such as Needs attention, Updated or Name.
- Select the AI use name to open it.
What happens next
The AI use page shows its operating model, governance lifecycle, alignment and history.
Register a new AI use
Register an AI use when the organisation is considering, testing or using AI for a particular business purpose. Record the use itself—not just the product—so reviewers can understand who uses it, who may be affected and how it fits into the business.
Registration gives later assessment, risk, control and approval work a reliable starting point. You can save a draft when information is incomplete and return when the right person has confirmed it.
Before you start
- You need permission to add AI uses.
- Record the organisational use, not a generic product description.
How to register a new AI use
- From AI Register, select Add an AI use.
- Complete 1. Tell us about this use with its name, purpose, responsible area, scope and current lifecycle.
- Complete 2. How it is used with the activities, users, affected people and human involvement.
- Complete 3. Why you use it with expected benefits and an optional success measure.
- Complete 4. Extra attention using Yes, No or I’m not sure.
- On 5. Review, check the facts, preliminary signals and any specialist confirmations before saving.
What happens next
The AI use appears in the register or remains a private draft. Initial triage can identify further assessment or specialist work; it is not a risk rating or approval.
Common situations
- Choose I’m not sure when another person is better placed to confirm a fact.
- One product can support several distinct AI uses; register each materially different business use separately.
- If the AI use is already operating, record the current facts honestly and start the required assessment or follow-up work rather than presenting it as a future proposal.
- If several departments use the same product in materially different ways, register separate AI uses so each business purpose, owner and impact can be governed properly.
Describe the AI use and how it operates
A useful registration explains the real business activity in language that a reviewer outside the team can understand.
Describe what the AI does, who uses its output, who may be affected and where a person remains involved. Avoid supplier marketing language or broad statements that do not explain the organisation’s use.
How to describe the AI use and how it operates
- State the business purpose in ordinary language.
- Choose the accountable business area and whether use is limited to selected areas or organisation-wide.
- Select the closest lifecycle: considering, testing, in use or no longer used.
- Choose every activity the AI performs and record whether another system can be changed without individual approval.
- Identify direct users and people who may be affected, even if they never use the AI themselves.
Common situations
- Do not copy supplier marketing text as the business purpose.
- If scope is unknown, record that uncertainty and return when it is confirmed.
Record expected benefits and success
Recording the intended benefit makes it possible to judge later whether the AI use is helping and whether the result justifies its cost and risk.
Choose the expected improvements that genuinely apply and add a practical measure of success where one is known. This is business planning information, not proof that the benefit has been achieved.
How to record expected benefits and success
- Select the expected improvements that apply.
- Add concise context where the options do not fully explain the outcome.
- Use How would you know this was helping? to record a practical success measure when one is known.
- Continue to the extra-attention questions.
What happens next
The benefit and success information supports strategy, monitoring and reporting; it does not replace governance assessment.
Complete initial triage
Initial triage identifies facts that may require closer assessment or specialist input. It is an early screening step, not a risk rating or approval.
Answer from what is known today. Use I’m not sure when another person is better placed to confirm the answer rather than guessing.
How to complete initial triage
- Answer whether personal, sensitive or confidential information is involved.
- Answer whether the AI can influence an important decision about someone.
- Complete the additional impact, regulated-area, autonomy, vulnerable-person and contestability questions that appear.
- Use I’m not sure when the fact needs confirmation.
- Review the preliminary signals on the final step.
What happens next
Swell may require specialist confirmation or a formal assessment. These screening answers are preliminary and do not create a risk rating or approval.
Record the product and supplier
Product and supplier information helps reviewers understand the technology behind the AI use and reuse relevant assurance information.
Choose a recognised product when it is an exact match. If it is not listed, internally built or not yet known, use the option that reflects the facts rather than choosing a convenient substitute.
How to record the product and supplier
- In the first registration step, search the available product list.
- Choose the recognised product when it is correct.
- If it is not listed, choose the option for an unlisted product and record the available details.
- Choose the internal-build or unknown option when that is the honest current fact.
- Review any inherited technology-family information and correct the AI use facts where necessary.
What happens next
Product context is stored with the AI use. Swell does not currently expose a separate customer Product Library page.
Common situations
- Product assurance is reusable context; it does not automatically determine the risk of this particular AI use.
- If supplier assurance evidence is missing, record what is known and arrange to obtain the evidence through the organisation’s normal procurement or assurance process. Do not treat a missing document as proof that the supplier is safe or unsafe.
- If the supplier changes the model, hosting, data use or another important part of the technology, record a material change so the effect on earlier assessment and approval can be reviewed.
Review and save
The review step is your opportunity to read the registration as a complete business record before it becomes the starting point for governance work.
Correct anything that is misleading or incomplete. Saving a record does not mean the AI use is assessed, safe or approved; it means the information is ready for the next required process.
How to review and save
- On 5. Review, read each section rather than relying only on the status summary.
- Open an earlier step to correct a fact.
- Check which confirmations or next actions Swell expects.
- Use the available save action to keep a draft or save the completed update.
What happens next
The saved record becomes the source for assessment and governance work. When editing, the published AI use is not changed until the update is saved.
Resume a draft
Drafts let you pause registration or editing without changing the published AI use.
Return to the draft when the missing information is available. Check the name and last-updated date so you continue the correct piece of work.
How to resume a draft
- Open AI Register and select Drafts.
- Find the draft by name, step and last-updated date.
- Select Continue draft.
- Complete the remaining steps and save.
What happens next
The working draft remains private until saved as the registered AI use or update.
Common situations
- Opening Edit AI use creates a private working draft so the published record is protected while you make changes.
Edit an existing AI use
Use the ordinary edit process for factual corrections and routine updates that do not change the governance assumptions behind the AI use.
Use a material change instead when the purpose, technology, data, users, level of automation or another important fact changes enough to require review, reassessment or reapproval.
Before you start
- You need edit permission for the AI use.
How to edit an existing AI use
- Open the AI use.
- Select Edit AI use.
- Review the prefilled registration steps and change only the facts that are now different.
- Complete the review step and save the update.
What happens next
Swell records the update in history. Use Record material change instead when the change needs explicit governance review, reassessment or reapproval.
Common situations
- When ownership changes, update the registered owner and check whether any open actions also need to be reassigned.
Understand the governance lifecycle
The governance lifecycle brings registration, assessment, controls, approval, monitoring and review into one sequence.
Each stage summarises the work recorded in Swell. Open a stage when you need to understand an outstanding requirement; do not assume that a later-looking stage means all earlier work is complete.
What to do
- Open the AI use and review the lifecycle stages: Register, Assess, Control, Approve, Monitor and Review.
- Select a stage to read its current status and what it means.
- Use What needs attention or the stage action to open the next task.
- Treat labels such as pending assessment, reassessment required, needs attention or not scheduled as distinct states.
Review the operating model
The operating model summarises how the AI use works in practice: who uses it, who receives the output, what decisions it influences and how people remain involved.
Review this information when assessing risk or when the real process changes. Correct the source information rather than working around an inaccurate summary.
How to review the operating model
- On the AI use Overview, read the operating-model facts.
- Review purpose, responsible area, business and technical ownership, product, supplier and technology.
- Check users, output audience, decisions and human involvement.
- Edit the AI use when a factual item is missing or wrong.
Manage strategic alignment
Strategic alignment connects an AI use to the initiatives and priorities it genuinely supports.
Use these links to explain the delivery relationship, not merely to improve a report. One AI use can support several initiatives when that reflects the real work.
How to manage strategic alignment
- On the AI use Overview, find Strategic alignment.
- Select Manage alignment.
- Choose the relevant AI initiative or Initiatives.
- Save the links and check that the alignment is reflected in Strategy progress.
Common situations
- An AI use can support more than one AI initiative. Use the real delivery relationship rather than linking for reporting convenience.
Review AI use history
History provides an attributable record of important changes to the AI use and its governance work.
Use it to understand when something changed and who recorded it. Correct current information through the relevant workflow; history itself remains read-only.
How to review AI use history
- Open the AI use and select History.
- Read the event, person and date in sequence.
- Use How Swell reached the current results when you need the reasoning behind the result shown.
- Open related governance records where links are available.
What happens next
History remains available as an audit trail. Correct current information through the relevant workflow rather than trying to change an earlier event.