Trust & Security

The key facts about how Swell handles customer governance information.

Swell is designed for Australian organisations that need clear data residency, controlled access, explainable governance and an auditable record of decisions.

At a glance

Core trust facts

Australian data residency

Core Swell governance records and private supporting evidence are hosted in Sydney, Australia.

Customer data separation

Customer information is separated by organisation, with access controlled through authorisation rules.

Role-based access

Users access information and functions appropriate to their role and responsibilities within the organisation.

Deterministic core assessment

Core classifications and assessment findings are based on recorded answers and defined governance rules rather than generative AI judgement.

Human accountability

Governance and approval decisions remain with authorised people within the customer organisation.

Audit history

Key governance activity, decisions and changes are retained so the history of a governed AI use can be reviewed.

Private evidence storage

Supporting evidence remains within the customer’s authorised environment and is available only to users with appropriate access.

Need more detail?

Security or procurement review?

If your security, procurement or risk team needs additional information about Swell AI, contact Fifthwave.